Culloden Estate and Spa

Your staff are wonderful and the general ambience is fine. It's a great pity your main restaurant was closed over Christmas and the ones on offer were fine but just for a Christmas experience not very elegant. Waiting for breakfast wasn't great either. The staff were great, it's just to truly be a five star you need more fine tuning. Ps you need more upgraded tea and coffee facilities in the room and a fridge mini bar would have been good also.

We had a wonderful overnight stay to celebrate our anniversary. We were very well looked after and even had a small welcome gift left in our room for our arrival. Food was top notch and service was second to none. Really looking forward to another visit.

Culloden Estate is beautiful estate that obviously has some magnificent and talented grounds keepers! The gardens are magnificent. The exterior of the building is breath taking and that is certainly emulated inside, with stain glass windows, marble floors, plush carpets and and beautiful architecture. The rooms are huge and there's plenty of space to relax. The location is just north of the Belfast City and very easy to get to. Service at the hotel is great at the front desk, but lacks a little with the service staff. A couple of them are doing a great job, but there's a few letting the team down with a slow meandering pace with no follow up on drinks. Clearly they need a coach's talk from the manager. Otherwise this is definitely a recommend stay!

Overall, we had a very enjoyable stay and the hotel is undoubtedly a lovely place. The setting is beautiful, the food was excellent, and the bar and waiting staff were genuinely outstanding — friendly, attentive, and a real credit to the hotel. That said, it didn’t quite feel like a true five-star experience, mainly due to a collection of small but noticeable details. The bathrooms, while clean, lacked the finish you would expect at this level, and the toiletries felt quite generic and inexpensive. At breakfast, the seating was very close together, which made it feel cramped, and used plates weren’t always cleared promptly. Small things like brown sauce being spooned out and spilled, and laptops sitting out at breakfast, took away from what should feel like a polished, premium experience. We also visited the Cultra Bar, which is associated with the hotel. On its own, it’s a lovely bar with a nice atmosphere, but it doesn’t align with the five-star image the hotel is aiming for. Unfortunately, that association slightly detracts from the overall perception of the hotel rather than enhancing it. In summary, this is a great hotel with excellent staff and food, and we really enjoyed our stay. With a bit more attention to detail and consistency, it could very easily reach true five-star standards — but for now, it sits comfortably at four.

Afternoon tea and can’t fault the service at all. Polite, professional yet personal. Special mention for Jessica whose infectious happy disposition was brilliant. And to Sé who was the master of calm and attention to detail. Thank you for a great experience.

I did not stay at the Culloden but had afternoon tea with some good friends for a close friends Hen Do. We were greeted on arrival by friendly staff who remembered our dietary requirements and seated at a well appointed table. The waiting staff were courteous and efficient; always topping up our tea or water. The afternoon tea selection was fantastic - as a veggie it's always great to see different things for a vegetarian afternoon tea! Would 100% recommend to anyone.

Afternoon tea. Greeting service impeccable. Quickly seated and setting was amazing, decor beautiful. Choice of teas coffees excellent. Sandwiches a little dry at the edges, selection good for three, but the fourth (sliced ham and plain cheese) was very ordinary. Timing of delivery of warm scones was too fast so they cooled before we were ready for them. The feeling was “rushed” rather than relaxed. (The restaurant was as not busy) Pastries were festive but incredibly sugary. Asked for boxes which were delivered but not boxed by the hostess, not a five star service. Pricey and for this I would expect a London or New York experience.

Impressed by the decorations they have during Christmas, Easter, Halloween from breakfast to brunch or fine dining every moment is so relaxing, feels like a blessing. The facilities and the rooms are Every single stay was wonderful. Thank you!